Terms of Use

Use of Website

This website is provided for your personal, non-commercial use only. You may not use this website for any purpose that is unlawful or prohibited by these terms.

You agree not to:

• Use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website
• Use the website in any way which is unlawful, illegal, fraudulent, or harmful
• Use the website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software
• Conduct any systematic or automated data collection activities on or in relation to this website without our express written consent

Intellectual Property Rights

Unless otherwise stated, Di Pacci Coffee Company Limited and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Product Information & Pricing

We strive to ensure that all information on our website is accurate and up to date. However, we do not warrant that product descriptions, pricing, or other content on this website is accurate, complete, reliable, current, or error-free.

All prices are displayed in New Zealand Dollars (NZD) and are subject to change without notice. We reserve the right to:

• Modify or discontinue products without prior notice
• Limit quantities of any products or services offered
• Refuse or cancel any order for any reason
• Correct any errors, inaccuracies, or omissions in pricing or product information

Orders & Payment

By placing an order through our website, you warrant that:

• You are legally capable of entering into binding contracts
• You are at least 18 years of age
• All information provided by you is true, accurate, current, and complete

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Payment must be made in full at the time of ordering. We accept the following payment methods: credit cards (Visa, Mastercard, American Express), debit cards, PayPal, Afterpay, Zip Money, and approved finance options.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, shipping carriers, or circumstances beyond our control.

For international orders (including New Zealand), you are responsible for any customs duties, taxes, or import charges that may apply. Please refer to our Shipping Policy for detailed information.

Returns & Refunds

Our returns policy is governed by New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please refer to our Returns & Warranty policy for full details on:

• Warranty coverage periods
• Change of mind returns
• Damaged goods
• Proof of purchase requirements

Limitation of Liability

Nothing in these terms and conditions will:

• Limit or exclude our or your liability for death or personal injury resulting from negligence
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation
• Limit any of our or your liabilities in any way that is not permitted under applicable law
• Exclude any of our or your liabilities that may not be excluded under applicable law

To the extent permitted by law, Di Pacci Coffee Company Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of New Zealand.

Any disputes arising from these terms and conditions or your use of our website will be subject to the exclusive jurisdiction of the courts of New Zealand.

Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.

Your continued use of the website following the posting of revised terms means that you accept and agree to the changes. We encourage you to review these terms periodically.